We understands the importance of quick problem resolution, our technical support team undergo extensive training so they thoroughly understand the product and can provide you with the best solution to your problem. We wants to ensure you have 24/7 support to technical specialists that is why we offer a variety of support options:
Our support team provides you with the best personalized phone support to expedite quick problem resolution to your problem.
Email is the best tool for problem resolution. It eliminates inconsistencies and misinterpretations and provides documentation for the future
Whether it's scheduled downtime to perform maintenance or an unplanned emergency event, We offers support 24 hours a day, 7 days a week
Real-time "Chat" expedites problem resolution with instant access to our technical support representative via a chat
Whether it's scheduled downtime to perform maintenance or an unplanned emergency, We offers support 24 hours a day, 7 days a week onsite support by being at your premises.
With computer connectivity capabilities via the Internet, support specialists connect to customer computers to see issues in the customer's environment. This helps to ensure the most effective resolution specific to that unique installation.